Guarantee of authenticity

Our guarantee of authenticity

Authenticity guarantee:

At Secondhandbags AG, we are committed to providing you with a pleasant and risk-free shopping experience. Buying luxury items online can be intimidating, and it can be difficult to gauge whether or not the treasures on offer are real. We have been familiar with the concerns of our customers for over 15 years and offer one 100% guarantee of authenticity on everything we sell! To combat counterfeiting and protect your investment, our network of branding experts carefully examine each item. We only sell items that we would be proud to wear ourselves - so you can complete your order with 100% confidence.

Authenticity check - process:

All of our authenticity checkers have extensive personal and professional experience. With a passion for luxury vintage, they have bought and worn all the brands we sell themselves for years. Our suppliers are continuously trained. This to ensure that their brand knowledge remains correct and up to date. Before being uploaded to our webshop, each item is subjected to a strict authentication process. The brand experts of our suppliers look at each article independently and approve it for the web shop. These take into account every detail and examine, point by point, a combination of elements: labels, codes, stamps, hardware, seams, material, symmetry and general craftsmanship. If any part of a product has been changed, repaired or replaced and is no longer original, this will be noted in the description. If you ever decide to resell your piece or have your collection valued, we will be happy to help. We at Secondhandbags AG want to be your most credible source of supply for authenticated luxury. Since trust is at the heart of everything we do, we offer a 14 day return period.

Additional information:

As mentioned earlier, we want to be your most credible source of authentic luxury. Do you have additional questions or concerns about the authenticity of an item you've purchased? Would you like us to check a bag for authenticity? Contact us at [email protected] and we will be happy to find a solution with you.